Return, refund and cancellation policy
Effective August 29, 2026
Last updated September 8, 2026
Because many Octavious Mann LLC offerings are digital, service-based, time-reserved, or provide immediate access, all sales are final unless otherwise stated in writing or required by law.
Trading education, coaching and communities
Payments for memberships, coaching programs, classes, community access, digital products, and educational services are non-refundable once access has been provided, materials have been delivered, or services have begun.
Consulting services
Consulting deposits and completed work are non-refundable. Any cancellation, rescheduling, or unused-session terms stated in a signed proposal, statement of work, invoice, or service agreement control for that engagement.
Speaking engagements
Speaking deposits reserve a date and are non-refundable unless a written speaking agreement states otherwise. Rescheduling, travel, cancellation, and force-majeure terms are governed by the applicable written agreement.
Digital products and resources
Downloaded or electronically delivered products are non-refundable after delivery or access, except where required by law. If a file is defective or inaccessible, contact us so we can provide reasonable technical assistance or a replacement.
Subscriptions
Canceling a subscription stops future renewals but does not generally refund charges already paid. Failed subscription payments may result in paused or suspended access until the account is current.
Questions about an order, cancellation, or access should be sent to info@octaviousmann.com.
General terms of service
Octavious Mann LLC provides business consulting, speaking, workshops, trading education, coaching, market preparation, community access, digital products, resources, and related services. By using this website or purchasing a service, you agree to these terms and any product-specific terms displayed in a proposal, agreement, invoice, product page, or checkout.
Purchases and billing
You agree to the price and billing structure shown at checkout or in the applicable written agreement.
Subscriptions
Recurring charges continue according to the selected billing cycle until canceled under the applicable subscription terms. Cancellation prevents future renewal charges but does not generally provide a refund for amounts already paid, except where required by law.
Professional services
Consulting, coaching, and speaking outcomes depend on many factors outside our control. Participation does not guarantee revenue, profitability, funding, employment, business growth, financial improvement, trading performance, or any other specific result.
Acceptable use and access
Access may be suspended or terminated for failed payments, misuse of materials, abusive conduct, unlawful activity, unauthorized account sharing, redistribution of proprietary content, or violation of these terms.
Intellectual property
Videos, strategies, documents, course content, frameworks, presentations, downloads, website content, branding, and other materials provided by Octavious Mann LLC may not be copied, reproduced, resold, redistributed, publicly displayed, or shared without written permission.
Third-party services
This website may link to payment processors, scheduling tools, community platforms, social networks, or other third-party services. Their separate terms and privacy practices apply when you use them.
Governing law
Unless an applicable written agreement states otherwise, these terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Any dispute will be handled in a court of competent jurisdiction, subject to applicable law.
By completing a purchase or entering a written engagement, you acknowledge that you reviewed and accepted the applicable terms.
Privacy policy
Octavious Mann LLC collects information reasonably necessary to operate the business, process purchases, provide services, respond to inquiries, communicate with customers, and improve the customer experience.
Information may include your name, email address, phone number, billing details, order history, account information, scheduling information, form responses, and information you voluntarily provide when purchasing, joining a program, scheduling, or communicating with us.
Payment information is processed through third-party commerce and payment platforms. Octavious Mann LLC does not directly store complete credit or debit card numbers.
We may use information to process transactions, deliver purchased services, manage memberships and subscriptions, provide customer support, schedule sessions, respond to inquiries, send requested updates, improve services, prevent misuse, and maintain business and legal records.
We do not sell personal information. Information may be shared with trusted providers when reasonably necessary to operate the business, including website hosting, analytics, payment, scheduling, email, form, and community platforms, or when disclosure is required by law.
Cookies and your choices
Essential technologies support security, sign-in, forms, carts, payments, and your saved privacy choices. Optional analytics and marketing tracking on this website stay off until you allow the relevant category. You can reject optional tracking without losing access to our services. Use the Privacy settings button to review or withdraw your choices at any time. Choices are saved for up to 180 days. Withdrawal does not undo information already sent.
If you allow analytics, Google Analytics may process device, browser, approximate location, page usage, and interaction information to help us improve the site. If you allow marketing, Meta Pixel may receive browser, device, public page-view, cookie, and explicitly defined interaction information to measure advertising and support relevant ads. We do not intentionally include form answers, account credentials, or full card numbers in these events. Optional trackers are excluded from private member portals, administrative pages, and protected program areas on the main website.
A detected Global Privacy Control signal disables marketing tracking on the main website. The Squarespace enrollment store has its own cookie controls; review your choices there as well. Payment providers may use essential fraud-prevention and transaction technologies under their own policies. Browser and platform advertising controls may provide additional options.
Privacy controls updated October 16, 2026. Requests to access, correct, or delete personal information can be sent to info@octaviousmann.com. We review requests under applicable law and may need to verify your identity.
We take reasonable safeguards to protect customer information, but no online system can guarantee absolute security. Privacy questions or requests may be sent to info@octaviousmann.com.
Trading education and risk disclosure
OctaviousTrades provides trading education and market commentary for educational and informational purposes only. Nothing on this website, in a class, community, coaching session, video, message, livestream, or other material constitutes personalized investment advice, brokerage services, trade signals, copy trading, or a recommendation to buy or sell any financial instrument.
Trading futures, options, stocks, and other financial instruments involves substantial risk of loss and is not suitable for everyone. You may lose some or all of the capital you use for trading. Only trade with risk capital you can afford to lose.
Past performance does not guarantee future results. No profit, income, funding, account growth, or specific trading outcome is promised or guaranteed. You are solely responsible for your trading decisions, account selection, position sizing, risk management, and financial results.
Examples, market observations, charts, and discussions are provided to explain educational concepts. They should not be treated as instructions to enter, exit, or manage a trade. Any hypothetical or simulated example has inherent limitations and may differ materially from actual trading.
Testimonials and results disclosure
Testimonials and customer statements reflect the personal experiences and opinions of the individuals who provided them. They are not promises, guarantees, or representations that another customer will achieve the same or similar result.
Business, educational, and trading outcomes vary based on experience, effort, decisions, discipline, market conditions, risk tolerance, available capital, and other factors. Some participants may make no financial improvement, fail to achieve their goals, or lose money while trading.
Testimonials are not independently verified performance records unless expressly stated. Any material relationship, incentive, or other connection that could affect how a testimonial is evaluated should be disclosed with that testimonial.
